Delivery and Returns
Our delivery costs are fixed as follows:
|UK||£ 7.95||3 – 5 Working Days|
|UK||£ 9.95||Next Day Delivery|
|Rest of World||Contact the store|
Based on parcel weight less than 5kg . Delivery to the rest of Europe Canada and USA contact the store
Returns Policy – For ONLINE Purchases ONLY
Cancelling your order
The United Kingdom’s Distance Selling Regulations give you have the right to cancel your order for any item purchased from Blush Boutique, for a full refund. This does not apply to items that cannot be returned for hygiene reasons. You must inform Blush Boutique, via email or in writing within 14 days clearly stating your order number. For orders that are ‘Awaiting Dispatch’ it may be possible to cancel your order before it is dispatched. If however your order has already shipped, you will need to return the order to us at the address below.
Return an item
If your online purchase is not suitable, please return the item or items to us in their original condition complete with all labels & tags within 14 days of receipt. After satisfactory inspection of your return we will issue a refund for the goods on receipt. Refund timescales may vary so please allow 10 working days for the refund to appear on your credit card or bank statement. Some products are non-returnable for hygiene reasons. Blush Boutique is not liable for the cost of returning items. Please note earrings are non-returnable or exchangeable.
Exchange an item
Please follow the ‘Return an Item’ procedure for the return of your online purchase you would like to exchange. You can purchase the new item at any time as a separate transaction. Please note: The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Blush Boutique is not liable for the cost of returning items. Please enclose your receipt with the item and return to: Blush Boutique, 166 Lisburn Road, Belfast, Northern Ireland, BT9 6AJ. Please note earrings are non-returnable or exchangeable.
If the item you received is faulty, please contact customer care quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty item to return it to us. Please enclose your receipt with the item and return to: Blush Boutique, 166 Lisburn Road, Belfast, Northern Ireland, BT9 6AJ
If you receive the incorrect item.
If you suspect that the item you received is not what you have ordered, please contact customer care quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. Contact by telephone +44(0)28 90661101 or by email to firstname.lastname@example.org
This returns policy does not affect your statutory rights. (For purchases made in our Lisburn Road branch – we are happy to offer a credit note or exchange for unsuitable items.)
*Note: when trying on items of clothing do not remove labels. Please ensure that you are not wearing a perfume, aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.